Your privacy is extremely important to us! This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from http://www.lenzode.com
The terms "You," "Your," "Yours," and "User" refer to the entity/person/organization using our site. When this Policy mentions "We," "Us," and "Our," it refers to Lenzo and its subsidiaries and affiliates. “Site” refers to http://www.lenzode.com and its Android and iOS mobile app.
This Privacy Policy is governed by our Terms of Service.
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at contact@lenzode.com
1. INFORMATION WE COLLECT FROM YOU
We collect the information you provide, which is necessary for the adequate performance of our contractual arrangement and to comply with legal obligations.
- Account Signup Information: When you create an account, we ask for details such as Email, Name, Surname, Phone, Username, Password, Personal Number, and Address.
- Communication Information: When you communicate with us through email or other channels, we collect information about your communication and any details you choose to provide.
- User Images: We utilize images you upload for purposes such as product reviews, support interactions, and image-based product searches.
- Payment Information: To process payments, we may collect your credit or debit card number, type, expiration date, billing address, tax number, and name.
- Login Information: We collect login data if you log in with authentication data.
2. INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site or contact us directly, we may collect information about how you interact with our Site, the services you use, and how you use them.
- Log Data and Device Information: We automatically collect log data and device information, including IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data.
- Tracking Technologies and Cookies: We use cookies, beacons, and tracking codes to collect information about your device and usage patterns.
- Geo-location Data: We collect information about your approximate location determined by your IP address.
- Usage Information: We use Google Analytics to collect information about your interactions with our Site, including pages visited and actions taken.
- Publicly Available Personal Information.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect through our Site for various purposes, including:
- Identifying users
- Creating accounts and a trusted environment
- Analyzing market statistics
- Customizing marketing
- Managing user orders and billing information
- Improving services
- Ensuring data security and preventing fraud
- Complying with applicable laws
- Requesting feedback and posting testimonials
We collect personal information only with your consent, to perform a contract with you, or where processing is in our legitimate business interests.
4. DIRECT MARKETING
We may use your contact details for direct marketing purposes. If you wish to withdraw your consent for direct marketing, you can update your preferences in your account or follow the unsubscribe instructions in our emails.
5. HOW WE MAY SHARE YOUR INFORMATION
We may share your information with third parties:
- To comply with legal requirements or court orders
- In connection with business transactions such as mergers or sales
- To protect our rights or investigate wrongdoing
- For the vital interests of an individual
Our Site may send user information, like email addresses, to our mobile app provider Vajro and to Shopify if you use social login or a one-time code.
6. COOKIES
Cookies are small text files stored on your browser when you visit our Site. We use cookies to improve our Site and enhance user experience. You can find more information on managing cookies at www.allaboutcookies.org.
7. SENSITIVE INFORMATION
We do not collect sensitive information, including political opinions, religious beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation. Please do not provide us with sensitive data; contact us if you believe we may have such information.
8. PAYMENT INFORMATION
Please refer to our privacy policy available on our website for details on payment information.
9. THIRD-PARTY LINKS
Our Site may contain links to other websites. Please review their privacy policies, as we do not control their practices.
10. RETENTION
We retain your personal information as long as necessary to provide services and comply with legal obligations.
11. SECURITY
We have implemented security measures to protect your personal information. However, please be aware that the transmission of information over the internet is not completely secure.
12. YOUR RIGHTS
You have the right to:
- Access the information we have about you
- Rectify inaccurate information
- Object to processing
- Lodge a complaint
- Erase data concerning you
To exercise these rights, please contact us at contact@lenzode.com
13. APPLICATION OF POLICY
This Policy applies only to services offered by our Company and does not apply to services offered by other companies or individuals.
14. AMENDMENTS
We may change this Policy from time to time and will post any changes on our Site.
15. ACCEPTANCE OF THIS POLICY
By using our Site, you agree to this Policy. If you do not agree, please refrain from using our Site.
16. FURTHER INFORMATION
For further questions regarding the data we collect or how we use it, please contact us at contact@lenzode.com
